Last Updated: 2025-02-20
Table of Contents
1. Introduction
EPIC Driving School Ltd. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website (https://epicdrivingschool.ie) and use our driving school services. By using our website or booking lessons, you agree to the practices described in this policy.
2. Information We Collect
We may collect various types of information, including:
- Personal Identification Information: Your name, address, email, phone number, date of birth, and driver’s license or learner permit details.
- Payment Information: Credit/debit card data and bank details, are processed securely through our payment providers.
- Service-Related Information: Lesson schedules, booking history, feedback, and records related to your driving instruction.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
- Communication Records: Any correspondence you have with us through email, phone, or in-person interactions.
3. How We Collect Information
We collect your information through various methods:
- Direct Interactions: When you register on our website, book lessons, or contact us for support.
- Automated Technologies: Through cookies, web beacons, and similar tracking technologies as you navigate our site.
- Third-Party Sources: Occasionally, we may receive data from third-party services (such as social media platforms) if you interact with us through those channels.
4. How We Use Your Information
Your personal data is used for the following purposes:
- Providing and Managing Services: To process bookings, schedule lessons, and communicate with you regarding your driving instruction.
- Payment Processing: To handle transactions securely and manage refunds if applicable.
- Improving Our Services: To analyse website usage and improve our services and customer experience.
- Legal Compliance: To meet our legal obligations and protect our rights, including compliance with applicable laws and regulations.
- Marketing and Communication: With your consent, to send you promotional materials and updates about our services. You can opt-out at any time.
5. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contractual Necessity: To fulfil our obligations in providing you with driving lessons and related services.
- Consent: Where you have provided explicit consent to process your data for specific purposes.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
- Legitimate Interests: For business operations such as improving our service offerings, provided your rights and interests are not overridden.
6. Disclosure of Your Information
We do not sell or rent your personal data. We may share your information in the following circumstances:
- Service Providers: With trusted third-party providers (e.g., payment processors, IT service providers) who support our business operations. These providers are contractually obligated to safeguard your data.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality protections.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance your browsing experience by recognizing you on return visits.
- Analyse website usage and trends to improve our services.
- Deliver personalized content and advertisements.
You can manage your cookie preferences through your browser settings, though disabling cookies may affect some website functionality.
8. Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption: Data is transmitted over secure channels (SSL/TLS) and stored using encryption where appropriate.
- Access Controls: Only authorized personnel have access to personal data.
- Regular Assessments: We periodically review our security practices to ensure your data remains secure.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal obligations. Retention periods may vary based on the nature of the data and relevant legal requirements.
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: The right to request access to your data.
- Correction: The right to have inaccurate or incomplete data corrected.
- Deletion: The right to request deletion of your data, subject to applicable laws.
- Objection/Restriction: The right to object to or restrict certain processing of your data.
- Withdrawal of Consent: The right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us using the details provided below.
11. International Data Transfers
If you access our website from outside Ireland, your information may be transferred to and processed in Ireland or other countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of the policy and, where appropriate, notify you by email or through a notice on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
EPIC Driving School Ltd.
16 Ashvale Court, Duleek, Co.Meath, A97 F8D7
Email: in**@ep***************.ie
Phone: 089 610 6510